Privacy Policy

Last updated: February 28, 2026

1. Introduction

SykikAI ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide

  • Account information: name, email address, and password when you register
  • Payment information: processed securely through our payment providers (DodoPayments). We do not store full credit card numbers
  • Cryptocurrency payment details: wallet addresses and transaction hashes for crypto payments
  • API keys: generated keys for API access (stored securely)
  • Support inquiries: any information you provide when contacting us

Information Collected Automatically

  • Usage data: AI model interactions, prediction views, API requests, and feature usage
  • Device information: browser type, operating system, IP address
  • Cookies: session cookies for authentication and preferences (e.g., dark mode setting)

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Process payments and manage subscriptions
  • Track AI credit usage and enforce plan limits
  • Deliver webhook notifications to your configured endpoints
  • Send important service updates and billing notifications
  • Improve our predictions and AI models
  • Prevent fraud and abuse
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Payment processors: DodoPayments for card transactions, blockchain networks for crypto
  • AI providers: OpenAI and Anthropic for processing AI requests (prompts and responses)
  • Hosting providers: for infrastructure and data storage
  • Legal authorities: when required by law or to protect our rights

5. Data Retention

  • Account data: retained while your account is active and for 30 days after deletion
  • Usage logs: retained for 90 days for billing accuracy and debugging
  • Transaction records: retained for 7 years for legal and tax compliance
  • Webhook delivery logs: retained for 30 days

6. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Hashed passwords (bcrypt)
  • Secure API key storage
  • HMAC-signed webhook payloads
  • Rate limiting on all API endpoints

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies

We use essential cookies for:

  • Authentication: keeping you logged in during your session
  • Preferences: remembering your theme (light/dark mode) and settings
  • CSRF protection: preventing cross-site request forgery

We do not use third-party advertising or tracking cookies.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data in a portable format
  • Object to certain processing activities

To exercise these rights, contact us at support@sykikai.com. You can also delete your account directly from your profile settings.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we discover we have collected data from a minor, we will delete it promptly.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last updated" date at the top reflects the most recent revision.

12. Contact Us

For privacy-related questions or concerns: